Here are a few perspectives from someone who not only remote works but is converting a group of people from an in-office experience to a work-from-home experience. It is tough and has literally taken a team effort with one person juggling most of the hardware issues and another person handling the communication aspects of what’s coming. Then just practicing with the 21 students who are now about to completely change gears on what they were doing to what they will be doing. It’s been an all-hands-on-deck type of situation. This doesn’t include the entire staff outside of the classroom who’s also all-hands-on-deck and converting themselves.

We are transitioning 21 people to remote, and it takes two of us to manage it all. To be fair, we are also technical people, so our ability to operate with technical tools is on point. Scale the challenges to organizations that are 100 or more people, and the IT Teams are 3 to 10 people - it's a lot. The IT teams were likely already taxed before this “new normal” kicked off.